Terms and Conditions

Lattice Migration provides services subject to the following terms and conditions. The use of any information on this website or purchase of any services from Lattice Migration is conditional upon accepting these Terms and Conditions.

These Terms and Conditions include and apply to the use of Payment Services provided by Stripe Payments Australia Pty Ltd (“Stripe”). By using any Payment Services operated by Stripe Payments Australia Pty Ltd, You shall be deemed to have read, accepted and agreed to be bound by the Terms and Conditions as detailed at https://stripe.com/au/legal

Our Services

Subject to the different requirements of our clients, in the matter of assistance in the Australian migration processes, we offer different levels of personalised migration services. The services we provide to our clients may vary from time to time. You agree to give Lattice Migration clear instructions as to what you want us to do for you, and to clearly advise us if you have any special requests, in the carrying out of those instructions. Note: Lattice Migration will not accept your instructions, if what you want us to do, is illegal or unethical.

Payment for Services

You agree to pay incurred fees when you use our services. All Professional Fees paid to Lattice Migration is subject to 10% GST.
As soon as payment is received, You are deemed to have engaged the services of Lattice Migration. As such, payments are non-refundable. All prices can be changed by Lattice Migration at any time without any prior notice. If You have a client agreement with Lattice Migration, You are required to pay the stipulated fees as in the agreement for the services specified. If however, Government application lodgement fees (and any other such fees) increase during our representation of your migration application / appeal, You are required to pay the increased fee.
Our services fees do not cover the costs associated with the immigration processes; such as, visa application charges for the Government, English language tests, skill & medical assessments, etc. Please note, we are not in any way responsible for these fees.

Payment for Consultation

As Our consultation service is in high demand, We generally do not offer refunds for cancelled appointments. However, if you give Us 24 hours’ notice, We are more than happy to credit paid fees towards rescheduling another consultation at a suitable time and date.
We do take exceptional circumstances into consideration, should something happen that is outside of Your control, and will therefore consider refunds on a case-by-case basis.

Payment for Conferences, Events,
Seminars or Webinars (“CESW”)

If you have registered for one of our “CESW”, and need to cancel your attendance, the following cancellation rules will apply:- If you cancel 28 days before the “CESW”, we will refund your fee, minus a AU$25.00 (incl. GST) administration fee. If you cancel 21 days before the “CESW”, we will refund 75% of your fee, minus a AU$25.00 (incl. GST) administration fee. If you cancel 14 days before the “CESW”, we will refund 50% of your fee, minus a AU$25.00 (incl. GST) administration fee. If you cancel less than 14 days before the “CESW”, we cannot refund your fee, however, You can get someone else to attend in your place.
If We have to change any event location, date or time for any reason, We will inform You as soon as possible via the contact details You have given us in your registration. If You are not able to attend our “CESW”, as a result of and after our changes, or if We have to cancel our “CESW” entirely, as a result of unforeseen circumstances, We will refund Your full registration fee.

Guarantee of Visa

Lattice Migration is not part of the Australian Government and We do not have the authority to grant You a visa. We can only assist and advise You in your migration to Australia. Please note; the final decision on all visa applications are made by the Department of Immigration and Border Protection (DIBP). Lattice Migration agrees not to mislead You as to your prospects of success in your case.
Lattice Migration cannot be held responsible for any inaccuracy arising from changes to such legislation and policy which are not publicly available at the time the Service is provided or which may occur after the service has been provided.
The accuracy of Our advice depends on the exhaustive, correct information provided by You. We are not responsible for any inaccuracy of our advice due to the incorrect and/or misleading information provided to us on your part with respect to your circumstances.

Provision of information to us

Collecting personal information is necessary for Us to provide You with the right advice to apply for an Australian visa. You agree to provide Us as soon as possible with any information or documents We request of You, to assist in the preparation of Your case. You must let Us know immediately if We request you to provide something, which You are unable to provide, so that alternative arrangements can be made.
We will use and rely on information provided by You in the provision of the service without having independently verified or assumed responsibility for the accuracy or completeness of such information. Accordingly, the information provided by You must be exhaustive, correct, including contact details such as e-mail, etc. If the information provided by You is not correct, our advice may not be accurate. If You choose not to provide certain information, this may affect the accuracy of Our advice.

Disclaimer of warranties, waiver

Whilst the author of this website has taken all reasonable steps to ensure that the information contained in this website is true and correct at all times, it is no substitute for diligent enquiry to be made by any person intending to rely upon its content.
Lattice Migration gives You no warranties of any kind, express or implied, as to the content of this website. You expressly agree that your use of this website is at Your sole risk. Lattice Migration does not warrant that this website, its server, or emails sent from this site are free of error, viruses or other harmful components. We will not be liable for any damages of any kind, arising from the use of this website, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.

Limitation of liability

To the extent that liability cannot be excluded, the liability of Lattice Migration, its directors, employees, consultants and partners is limited to the cost of the service we provide to our client. To the greatest extent possible by law, the Client must indemnify and hold harmless Lattice Migration, its employees, agents and related companies against all liabilities (including legal costs on a full indemnity basis) incurred by the indemnified person in connection with the provision of the service, except the liability arising from the negligence or default of any of the indemnified persons.


Headings in these Terms are for convenience only and do not affect the interpretation of these Terms. Lattice Migration may vary any of these “Terms and Conditions” and any other information relating to the service at any time, and Your subsequent use of the website will be governed by the varied Terms. In the event that any of the provisions of these “Terms and Conditions” are or shall become invalid, illegal or unenforceable, the remainder shall survive unaffected. This website contains links to other sites. Please be aware that we are not responsible for the content of these sites.