Don’t you give your clients “guarantees” like other Migration Agents?

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    Trevor Cuss

    Under Section 2.14A of the Code of Conduct for Registered Migration Agents, we’re not allowed to guarantee a visa result or outcome – as that decision is entirely outside of our control (It is the Australian government’s!) and such would ultimately constitute, ‘misleading conduct’ or “theft” as in a worst case scenario, you would have paid significant monies for something which will be of no value. Also, under Section 2.6 of the Code of Conduct, we need to be entirely open and honest with our clients about the likely success of their application/s, and in instances where we don’t think there is a reasonable prospect of success we should not take on that client matter, as such would give our clients ‘false hope’. As a firm, we regularly turn clients away when we are uncomfortable with, or don’t believe their application will likely succeed.

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